Lugiso Privacy Policy

This Privacy Policy explains how Lugiso handles information when you use the app and related services.

By using the app, you agree to the collection and use of information described below.

Information You Provide

You may provide content that you create, edit, organize, publish, archive, or otherwise submit through the app. This can include text, project details, notes, preferences, support messages, and other information you choose to enter.

If you contact support, we may also receive the information you include in that message.

Information Collected Automatically

We may receive limited technical information from your device or platform when you use the app. This can include device identifiers, operating system version, app version, crash data, performance data, log information, and basic usage details needed to keep the service running.

How We Use Information

We use information to operate, maintain, and improve the app; to save and synchronize content; to process purchases; to provide support; to diagnose problems; to detect abuse; and to meet legal or security obligations.

We do not use your information to create a public profile about you. We also do not sell personal information in the ordinary sense of that term.

Service Providers and Platform Services

We may work with hosting, storage, analytics, crash reporting, customer support, and payment-related service providers that help us operate the app. These providers may process information on our behalf under their own service terms and technical controls.

Apple and the App Store may also collect and process purchase-related information under their own terms and policies.

Purchases

The app may offer one-time in-app purchases or other non-subscription digital items. Purchase processing, billing, refunds, and tax handling may be managed by Apple or the relevant platform provider, not by us directly.

We may receive basic purchase status or receipt information needed to validate access, prevent fraud, and restore eligible items.

Retention

We keep information for as long as needed to provide the app, maintain records, resolve disputes, enforce agreements, and meet legal requirements. Some data may remain in backups or logs for a limited time after deletion or account closure, if applicable.

Your Choices and Requests

You can choose what content to enter into the app. You may also contact us to ask about access, correction, deletion, or other privacy questions, subject to technical limits, legal obligations, and the information we are able to identify.

Platform-level permissions and settings on your device may also affect what information is shared with the app.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Children

The app is not directed to children, and we do not knowingly collect personal information from children where prohibited by law. If you believe a child has provided information to us, contact us so we can review the request.

Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will apply when posted or when another effective date is shown in the app or on the related website.

Contact

If you have questions about this Privacy Policy, contact us at info@lugiso.com.